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You recently attended a one－month training course for shorthand. You were disappointed wit

You recently attended a one-month training course for shorthand. You were disappointed with the course and you have decided to write a letter of complaint to the training company.

Read the advertisement below, which gives details of the course. You have already made some notes on the advertisement.

Then, using all your handwritten notes, write your letter to Shirley Taylor at ABC Certification Services.

Do not include postal addresses.

Write 120-140 words.

ABC Certification Services

Good for business, good for you.

In an era of fast-breaking online news, shorthand remains a core skill for today's journalists and one that must not be compromised. If you haven't got shorthand you're just too slow. Our courses will help you develop the ability to take shorthand and read back an accurate note.

You recently attended a one－month training course

Shirley Taylor

ABC House

Summerfield Road

Oxford OX84DN

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