Attracting new customers and without maintaining good customer【S1】______relationship is th

Attracting new customers and without maintaining good customer 【S1】______

relationship is the first and the outmost task in any business success.

Because Customer Relationship Management or CRM is a strategy 【S2】______

that used to learn more about customers' needs and behaviors in 【S3】______

order to develop stronger relationships with them. While CRM

software systems can automate many customer-related tasks, as 【S4】______

it is the transformation of business processes that makes for 【S5】______

your CRM success. The success of CRM implementation will

help that bring together information about customers, 【S6】______

and market trend, marketing and sales efforts and customer 【S7】______

service. As a result of proliferation of Web-based business application, 【S8】______

CRM utilizing Internet technology is an integral part of organizations' 【S9】______

overall e-business strategies.

Because proper implementation of CRM system can improve the 【S10】______

process of identifying new customers, provide with better customer 【S11】______

support, make call centers and help desk more efficient, cross sell

products more effectively, shorten the time of closing for deals, and 【S12】______

integrate marketing and sales processes.

【S1】______