Salesperson: Can I help you, sir? Customer: Yes, I bought this watch from you last week an
A.That's impossible.
B.I'm sure it's all right.
C.Did you buy it here?
D.What's the trouble?
A.That's impossible.
B.I'm sure it's all right.
C.Did you buy it here?
D.What's the trouble?
听力原文:M: Excuse me, where can we find women's wear?
Receptionist: On the second floor. You can take the escalator on your right.
M: Thank you.
Salesperson: Good morning. Can I help you?
W: No, thanks. We're just looking.
M: How about this red dress, Shelley? It's very fashionable.
W: I don't know. I'm not crazy about red. I think it's a bit too bright for me.
Salesperson: How about this white dress? It's a new arrival for the season.
W: Is it? It looks pretty. But is it very expensive?
M: Let me see the price tag, It says $299.
W: That's too expensive for me. I'd like something below $ 200.
Salesperson: What about this blue dress? It's on sale. It's 10% off, so it's only $126.
W: Mm. I like the color. Do you think it'll look good on me, Mark?
M: I think so. Why don't you try it on?
Salesperson: What size do you take?
W: Medium.
Salesperson: Here's a medium in blue. The fitting room is fight behind you.
W: What do you think of it, Mark?
M: It's very nice. I think blue suits you. And it fits perfectly.
W: Great. I think I'll take it.
M: That's a good deal.
Salesperson: Will that be cash or charge?
W: Cash, please.
When did Shelley and Mark go to the department store?
A.In the morning.
B.In the afternoon.
C.In the evening.
D.Late in the evening.
Salesperson; ______
Wesley; No. I' m looking for a navy blue raincoat, size 36.
Salesperson: I' m afraid we don’t have any left.
Wesley: Will you be getting more in?
Salesperson; Yes. Try us again next Monday.
A.Can I help you?
B.What can I do for you?
C.Is anyone helping you?
D.Do you have a reservation?
听力原文:M: Oh, I'd like to buy this table, but I don't have enough money with me.
W: I can lend you, how much do you need?
M: I need 250 dollars more.
W: You are so luck! I have 300 dollars with me today.
What is the relationship between the speakers?
A.They are salesperson and customer.
B.They are friends.
C.They are strangers.
听力原文:W: Hello, honey. What time does your meeting finish?
M: It's supposed to finish at six, but we're discussing the new shampoo campaign so it could take a while.
W: Call me when you finish. I'll pick you up at your office and then we can head to dinner. There' s a new Thai restaurant I want to try.
M: Now you' re making me hungry. I can't wait to see you. See you soon.
What is probably the relationship between the man and the woman?
A.Co-workers
B.A boss and a subordinate
C.Husband and wife
D.A salesperson and a client
…
I am writing to confirm my attendance at this year's sales conference from 5th to 8th April.
I will be arriving on the 5th and would like to stay until the 8th so that I can do some sightseeing. Could you possibly reserve me an extra night in the same hotel? I would also be very grateful if you could recommend some place for me to visit in my free time.
I look forward to hearing from you.
…
&8226;Write a letter of reply:
Agreeing to make the hotel booking
Explaining that she will have to pay the extra night
Asking her for her flight details
Suggesting places for her to visit.
&8226;Write 60-80 words.
&8226;Write on your Answer Sheet. Do not include any postal addresses.
&8226;You will hear five short recordings.
&8226;For each recording, decide which type of job each speaker does.
&8226;Write one letter (A-H) next to the number of the recording.
&8226;Do not use any letter more than once.
&8226;You will hear the five recordings twice.
A bank manager
B salesperson
C production manager
D marine insurance agent
E office manager
F job adviser
G manager of a factory
H theatre manager
If you're ever in a bookstore or department store, it's interesting to hear how the same salesperson talks to different people. There're other interesting places to listen to conversations too. I think, and one place that I've found is on bus trips. People often talk to each other as if no one else were there. I guess they think people can't hear their conversations.
Recently I was on a bus, and I was listening to a conversation of two people behind me. I can't really say I was listening. I guess it would have been hard not to hear it. it was amusing to listen to the two people, though, because they were playing a kind of language, uh, word game about states and state capitals. One person would say the name of the state, and the other person would say the name of the capital.
It sounds like a kind of simple game that doesn't involve much language, and you wouldn't think that it would involve very much conversation, but actually this wasn't the case because they were playing this game. They continued to compliment one another and talk about how much they knew about history and how many of the other things that they could or couldn't remember about those places from their trips or from their reading. It was really kind of fun to listen to them.
(30)
A.Criticizing others on bus.
B.Amusing people in pubic.
C.Enjoying talking to people.
D.Listening to people's in public.
Who might Mr. Lee be?
A.A salesperson
B.A travel agent
C.A radio show host
D.An airline employee
短文翻译(英译汉)
When I was nine years old living in a small town in North Carolina I found an ad for selling greeting cards in the back of a children’s magazine. I thought to myself I can do this. I begged my mother to let me send for the kit. Two weeks later when the kit arrived, I ripped off the brown paper wrapper, grabbed the cards and dashed from the house. Three hours later, I returned home with no card and a pocket full of money proclaiming “Mama, all the people couldn’t wait to buy my cards!” A salesperson was born.
When I was twelve years old, my father took me to see Zig Ziegler. I remember sitting in that dark auditorium listening to Mr. Ziegler raise everyone’s spirits up to the ceiling, I left there feeling like I could do anything. When we got to the car I turned to my father and said, “Dad, I want to make people feel like that.” My father asked me what I meant, “I want to be a motivational speaker just like Mr. Ziegler.” I replied. A dream was born.
It is wise to remember that you do not have to buy anything from any salesperson.
You ought to buy only those things you really need or want and can 【B1】. Try not to let your personal feelings about the salesperson 【B2】 you to make a purchase. Remember that you are entitled to ask a salesperson any question you wish 【B3】 the product or service, and you are entitled to get a clear, complete 【B4】 . You can tell the salesperson you want to think about the matter for a few days, 【B5】 that you want to talk to other people who have purchased the product or service. You can walk 【B6】 from a salesperson without a polite end to the conversation. If a salesperson telephones you, you do not have to listen to the person’s entire“lecture”or respond to it in a friendly way. You can simply interrupt the person and state that you are not interested in the product or service. You can simply 【B7】 the telephone without saying anything.
There are, of course many salespeople who are genuinely interested in assisting you and in 【B8】 you reasonable products and prices. If you are in 【B9】 about the wisdom of a particular purchase, you might want to 【B10】 another person who has had experience with the product or the service that interests you. If you receive unwanted goods in the mail, you are not obligated to pay for it.
【B1】
A.afford
B.find
C.possess
D.gain