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听力原文：Hello. This is Amanda Wiggins calling for Mr. Bill Robertson. I'm calling because

听力原文： Hello. This is Amanda Wiggins calling for Mr. Bill Robertson. I'm calling because we received an incorrect bill payment from you in the mail. We received a payment to your account for $45.99 on August 25. However, your actual bill for July 25 to August 19 was $55.78. Please contact us to let us know how the matter can be resolved and you are not penalized on your next bill. You can call our office any time from 9:00 a.m. to 5:00 p.m., Monday through Friday at 293-6643. You can ask for Heather Wickles, our customer service representative. She'll be more than happy to help you. Thank you in advance for solving this matter, and have a pleasant day.

Why is the woman leaving a message？

A．To get a new copy of her statement

B．To inquire about her account

C．To request contact information

D．To inform. a customer about a billing error

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更多“听力原文：Hello. This is Amanda Wig…”相关的问题

第1题

听力原文：M: Hello. This is Richard．May I speak to Johnson．please？W: Sorry. Johnson is not

听力原文：M: Hello. This is Richard．May I speak to Johnson．please？

W: Sorry. Johnson is not here now.

Q: Who is the man？

(17)

A．Johnson's friend.

B．Johnson．

C．Richard．

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第2题

听力原文：W: Hello. Is that Jim？M: This is his father. He doesn't come back yet. What can w

听力原文：W: Hello. Is that Jim？

M: This is his father. He doesn't come back yet.

What can we learn from the conversation？

A．Jim is at home.

B．Jim's father answered the phone.

C．The man has dialed the wrong number.

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第3题

听力原文：W: Hello. I hear you have a few rooms for rent.M: Hello. How long would you like

听力原文：W: Hello. I hear you have a few rooms for rent.

M: Hello. How long would you like to stay？ No less than half a year.

W: At least one year. But I'd like to have a quiet one with a bath, not too big and not too near the street.

What kind of the room does the woman like to have？

A．A quiet room

B．A room not too big.

C．A room with a bath

D．All above.

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第4题

听力原文：W: Hello. I have made a reservation and now I'm checking in.M: Yes, madam. Could

听力原文：W: Hello. I have made a reservation and now I'm checking in.

M: Yes, madam. Could you please tell me your name and room number？

What is the woman doing？

A．Checking out of a hotel.

B．Checking into a hotel.

C．Checking into a club.

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第5题

听力原文：W: 796-3758. M: Hello. James Clock speaking. May I have a word with Mary？W: I'll

听力原文：W: 796-3758.

M: Hello. James Clock speaking. May I have a word with Mary？

W: I'll just see if she's in.

M: Right you are.

W: I'm afraid she's not here.

Who answered the phone？

A．James Clock.

B．Mary.

C．Sue.

D．Not mentioned.

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第6题

听力原文：M: Hello. This is Tom. Can I speak to Mary, please？W: Speaking.Q: Who is answerin

听力原文：M: Hello. This is Tom. Can I speak to Mary, please？

W: Speaking.

Q: Who is answering the phone？

(17)

A．Tom.

B．Mary.

C．Mary's brother.

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第7题

听力原文：W: Hello. May I speak to John？M: Sorry, he has just gone to America for a meeting

听力原文：W: Hello. May I speak to John？

M: Sorry, he has just gone to America for a meeting.

Where is John now？

A．America.

B．China.

C．Canada.

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第8题

听力原文：M: Hello. Number 145-3675 ？ May I speak to Helen Baker？W: Sorry, you dialed a wro

听力原文：M: Hello. Number 145-3675 ？ May I speak to Helen Baker？

W: Sorry, you dialed a wrong number. This is 145-3657.

Q: Which number did the man dial？

(3)

A．145-3675.

B．145-3657.

C．145-1357.

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第9题

听力原文：W: 79375828. M: Hello. James Clock speaking. May I have a word with Mary？W: I' ll

听力原文：W: 79375828.

M: Hello. James Clock speaking. May I have a word with Mary？

W: I' ll just see if she' s in.

M: Right you are.

W: I' m afraid she' s not here.

Who answered the phone？

A．James Clock.

B．Mary.

C．Sue.

D．Not mentioned.

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第10题

听力原文：W: Hello. Slimming Club Can I help you？M: Yes. How much does it cost to join？W: ＄

听力原文：W: Hello. Slimming Club Can I help you？

M: Yes. How much does it cost to join？

W: ＄ 225 a year for a single membership, and ＄ 270 for a family membership.

How much will it cost the man to join the Club？

A．＄225.

B．＄270.

C．$450.00

D．$495.00

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第11题

听力原文：Man: Good morning. Maxton Products.Woman: Oh, hello. I saw in the paper last week

听力原文：Man: Good morning. Maxton Products.

Woman: Oh, hello. I saw in the paper last week that you've got a vacancy for a secretary in your production department.

Man: Well, actually that vacancy was in the personnel department but the position's filled now. We are looking for a secretary in the sales department, though.

Woman: Thanks, but I'm not really interested...

？For questions 1-8 you will hear eight short recordings.

？For each question, mark one letter (A, B, or C) for the correct answer.

After you have listened once, replay each recording.

Which department has a vacancy at the moment？

A．Personnel

B．Sales

C．Production

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