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Shipping note is issued by carrier to dock requesting allocation of shipping space.( )
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听力原文：M: Daniel Tennyson, Production Department.
F: Good afternoon, Mr Tennyson. This is Debby Carneige from Smith & Black Shipping Company. It's about those two photocopiers we ordered last week.
M: Yes, you ordered two W2750.
F: That's right. They were supposed to be ready on Monday. But this is already Wednesday and we have heard nothing about it.
M: I am sorry, Miss Carneige. In fact, we have finished fixing most part of the machine last Friday. But the power was off on Monday because of overuse of wire. Then we had to get the wire replaced on Tuesday. But I promise that the machines will be ready by tomorrow.
F: OK, I hope it's no later than Thursday. You know, we are going to start a new office on Friday, so we need these photocopiers to start work. I'll call back and look into it again tomorrow morning.
M: Fine. I might be out tomorrow morning. If I am not here, speak to Mr Patridge, my assistant about it. He knows everything. I am sure he'll be of help.
F: Is that P-A-T-R-E-D-G-E？
M: No, that's P-A-T-R-I-D-G-E. He's new here, but he is a nice guy.
F: All right, Daniel. Thanks a lot.
M: You are welcome. Bye-bye.
•Look at the notes below.
•You will hear a woman phoning to check the production of some photocopiers.
Production Department
Note
Date: 12th, Feb. 2006
Purchaser: Smith & Black Shipping Company
Product: (5) ___________________
Model: W2750
Quantity: 2
Reason of delay: Due to shortcut of (6) ___________________
Promised deadline: (7) ___________________
Contact: (8) ___________________ (assistant) tomorrow
From: dkarepair@dgk.com
To: Trevor Lennon
Subject: Digital camera repair
Dear Mr. Trevor,
We got your digital camera and found that it has some mechanical problems, so we think it needs some repairs. Because your camera is still under warranty, you don't need to pay for parts. However, you must cover the labor.
The total will come to $24.90, including $3.40 tax . Absolutely, the shipping cost will be included. If you confirm that you agree with us, we will proceed with the work. You may pay by credit card, money order, or bank wire.
We appreciate for using our service. We are looking forward to hearing from you soon.
Sincerely,
Jason Jung
From: Trevor Lennon
To: dkarepair@dgk.com
Subject: Re: Digital camera repair
Thank you for your e-mail. Could you make the necessary repairs to my digital camera？ I would like to pay by credit card, so I'll drop by your service center on this Thursday afternoon. Please just let me know if my camera repair has been sent out.
Sincerely,
Trevor Lennon
Snowshoe Warranty
Limited Lifetime Warranty
MSR Snowshoes are guaranteed against defects in materials and workmanship without time limit. Return shipping charges to the consumer for repaired products are covered. Should a product be found defective under this warranty, we will repair it or replace it at our option.
This warranty applies only to the original purchaser. Proof of purchase is required. Products purchased from an independent dealer should be returned to the dealer for forwarding to MSR. Shipping cost to MSR is the responsibility of the purchaser.
Snowshoe Repairs
Before Sending In Your Repair？
Always contact us prior to sending anything in for service.
Include your name, complete address, phone number and a brief note or packing list with your gear.
Failures occuring due to a manufacturing defect, within the warranty period of respective items, will be repaired/ replaced at no charge. Parts will be charged at current retail prices. All repairs carry a 90-day warranty against defects in materials or workmanship. Return shipping and handling charge is an additional $5 for most items.
MSR Product Service Center
206-505-9500
1-800-531-9531
Hours: M-F 8:00 a.m. - 4:00 p.m.
Which of the following is NOT the reason MSR guarantees against defects for？
A．Damage caused by fire.
B．Materials.
C．Wear due to time.
D．Workmanship.
Who is Mr. Campbell？
A．A DVD producer.
B．A shipping company representative.
C．The owner of TPS Express.
D．A furniture salesperson.
April 23, 20__
China Books, Inc.
23405 San Antonio Ave.
San Fernando, CA 94509
To whom it may concern:
I have just received a "Payment Due" notice from your office. This is the second time I have received such a notice. I don't understand why I have received these notices since I paid for my purchase at the time I placed my order. I enclosed a check in the envelope with the order form. The first time I received a notice, I sent you a photocopy of the canceled check as proof of payment. I am now enclosing, for the second time, a photocopy of both sides of canceled check #535 in the amount of $35.95, which I sent to cover payment for the book In a Modern World, plus shipping and handling costs. Please note that the date on the check is October 13. The information on the back shows that it was endorsed and deposited into your company's bank account on October 23.
Please call me at (415) 555-4856 to acknowledge receipt of this letter. I wish to avoid any further harassment about this payment. Your company is a wonderful source for hard-to-find books about Asia, and I would like to continue doing business with you. As a professor of Asian Studies, I am a frequent buyer of books dealing with all aspects of Asian culture and history and often recommend your store to my students. However, if we cannot resolve this matter quickly, I will have to take my business elsewhere. I sincerely hope that will not be necessary.
Sincerely,
Margaret Tomkins
Who owes money？
A．No one
B．Ms. Tomkins
C．China Books
D．The author
Play Jazz Festival Tickets
To buy Play Jazz Festival tickets online, please select the show from the Play Jazz Festival schedule below. On CoastToCoastTickets.com you'll find premium Play Jazz Festival concert tickets for all Play Jazz Festival concerts as well as comprehensive concert schedules and information. We're happy to help you find sold-out tickets to Play Jazz Festival concerts online or by phone at 1-866-353-5167.
Availability & Shipping
Coast to Coast Tickets provides the most comprehensive inventory of Play Jazz Festival tickets available on the market.
If the Play Jazz Festival tickets you are looking for are not available, please check back as our inventory is constantly updated. Orders for Play Jazz Festival tickets that are no longer available will be cancelled or substituted at the customer's discretion.
All Play Jazz Festival tickets are shipped by Express Mail.
If you would like to attend a Play Jazz Festival show live in person, CoastToCoastTickets.com is your source. CoastToCoastTickets.com provides schedules and information for live performances featuring Play Jazz Festival.
Whether you just want tickets that will get you into the show or you prefer premium seats right up front, we make it easy to buy Play Jazz Festival tickets online or by phone.
While we are proud to offer our customers an industry-leading selection of Play Jazz Festival Concert tickets at competitive prices, we are equally committed to providing extensive Play Jazz Festival information. Our site includes Play Jazz Festival schedules, Venue seating charts, Venue directions, and Play Jazz Festival background and history.
Please Note: Play Jazz Festival tickets may be sold for more than the price listed on the ticket. Unless specifically stated, we are not affiliated with any official Play Jazz Festival website, any Play Jazz Festival box office or any Play Jazz Festival fan clubs, partners, or sponsors.
What can customers get from CoastToCoastTickets.com？
A．Concert schedules.
B．Sponsor's information.
C．Discount tickets.
D．Locations of box offices.
The biggest problem from now to the year 2010 for the ISS lies in that ______.
A．Soyuz capsules are not safe enough
B．the ISS will have a 4-year crewless gap
C．more money is needed to maintain the normal operation
D．the ISS partner nations can't reach agreement during this period
Tomas Rodriguez
65 Econo Lane,
Lexington, VA 24450
Phone: (801)225-8649
October 21
Arcadian Clock Co.
Warranty Department
6531 West Board Street,
Richmond, VA 23230
To whom it may concern,
As my watch (model: 5M43-0B19, S/N: 6D8256) was clearly in need of repair, I recently took it to the Lexington Repair Center where the defective components in the watches are repaired. To my surprise, my request for the repairs to be billed to your company was declined in spite of the fact that there are still three years remaining in the coverage period. As there are no other authorized service centers in my area, I decided to pay for the repairs myself.
The following are the charges billed by the service center:
Parts:
New mainspring...........$23
New hour hand.............$8
New battery...................$5
Labor.............................$34
Total..............................$70
Showing prices including tax
I have included a copy of the receipt I got for the repairs and a copy of my warranty certificate. Please let me know if you need any additional information.
Regards,
Tomas Rodriguez
Warranty Certificate
Thank you for purchasing the 5M43-0B19 automatic watch. We are proud of our reputation for quality and customer service and our long history of providing fine timepieces to avid collectors around the world.
To maximize the performance of our products, Arcadian clocks and watches are made with the highest-quality materials available. However, should the product malfunction within five (5) years of the date of purchase due to a mechanical defect, we will cover the cost of repairs. Please note, however, that this warranty covers the cost of parts and labor only. Shipping, insurance, and batteries may not be claimed under this warranty.
In the event that the product requires repair or some other service, please take or ship it to one of the Arcadian's authorized service centers. The centers are equipped with state-of-the-art equipment to provide our customers with a wide variety of repairs and services that are performed according to Arcadian's professional standards. Please see the enclosed list of authorized Arcadia distributors and service centers in your country.
Why did Mr. Tomas Rodriguez write the letter？
A．To request a replacement for his broken watch
B．To request a copy of his warranty certificate
C．To ask for repayment of his expenses
D．To complain about an error on his bill
