Sorry, l can’t find the books you asked for.()
A.Don’t mention it.
B.It's your fault.
C.Thanks anyway.
D.I won't forgive you.
A.Don’t mention it.
B.It's your fault.
C.Thanks anyway.
D.I won't forgive you.
听力原文:W: I'm sorry, but we just can't find the reference book you need.
M: Thanks, anyway. Then I'll go to other libraries to have a look.
Q: Who is the woman most probably to be?
(2)
A.A teacher
B.A librarian
C.A classmate
听力原文:W: I am sorry, but I can't find the book you lent me.
M: That's OK.
W: I really feel bad about it. Let me buy you a new one.
M: No. Don't be silly. I wouldn't dream of letting you do that.
What is the woman doing?
A.Complaining.
B.Apologizing.
C.Explaining.
D.Crying.
A.That's OK; Don't be silly.
B.Don't worry about it; Thanks for being so helpful.
C.Where have you put it.9 You are welcome.
D.I see; I feel terrible.
听力原文:W: Do you know where Tom is?
M: Sorry, I don't know.
W: Oh, my God!
M: What's the matter?
W: He is supposed to be at the meeting a quarter later. But I can't find him anywhere.
M: Oh, I remember something. John told me that Tom went out for lunch at ... er ... about a quarter to two and would not be back unitl 3:30.
W: Then he will be late for the meeting.
M: What's the time now?
W: 3:00.
When did the dialog take place?
A.At 2:45.
B.At 3:00.
C.At 3:15.
W: I've always worked hard. Would you be kind enough to give me a month's time so that I can find a new job?
What has happened to the woman?
A.She has been dismissed for her poor performance.
B.She has been fired by the company.
C.She has been granted leave for one month.
D.She has been offered a new job.
听力原文:M: Have you got any aspirin? I've got a terrible headache.
W: I'll just look. I think I've got some in my bag. Oh, no, sorry, I haven't got any.
What does the woman mean?
A.She has some aspirins in her bag.
B.She doesn’t have any aspirins.
C.She put the aspirins in her bag.
D.She can find some aspirins.
W: That's a relief. Please check our reservation for the 7th and 8th under the name of our director, Mr. Miller.
M: Did you say Mr. Miller? I'm sorry, but I can't seem to find a reservation under the name of Miller anywhere.
W: Oh, no! I guess my secretary must have forgotten to make reservations once again.
What is the purpose of the talk?
A.A guest list.
B.Flight reservation.
C.Business trip.
D.Confirmation tips.
听力原文:Woman: Jenny, hi, it's me. I'm on the train and it's stuck somewhere just outside the station -- signalling problems or something ...Yes, I know, sorry, but there's nothing I can do about it. Anyway, listen, could you check my diary and see when I'm supposed to be with those marketing people ... it's on my desk ...... Oh, isn't it? Oh, that's strange. And it's not in the drawer? I wonder ... Oh, I know, I must have left it in Jimmie's office after yesterday's meeting. You couldn't get it and then ring me back, could you? Sorry to be a nuisance.
On a train, you overhear a woman phoning her office. Why has she phoned?
A.To check the time of an appointment.
B.To apologise for being late.
C.To find out where her diary is.
W: I've always worked hard. Would you be kind enough to give me a month's time so that I can find a new job?
Q: What has happened to the woman?
(14)
A.She has been dismissed for her poor performance.
B.She has been fired by the company.
C.She has been granted leave for one month.
D.She has been offered a new job.
听力原文:(Woman) Could you please connect me to Susan Lam's room?
(Man) Just a moment, please... I'm sorry, I can't find anyone by that name in our records. Are you sure she's staying here?
(Woman) Yes, I'm sure. I was just talking to her a minute ago. Oh, wait, I made a mistake. It's Susan Lim, not Susan Lam.
(Man) Oh, yes, I see her name. Let me connect you to her room.
Where does the man probably work?
A.In a post office
B.In a restaurant
C.In a hotel
D.In a school
听力原文:W: Good morning. Complaints Department.
M: Yes. I'd like to speak to Miss Wang.
W: Excuse me, sir. We have a bad connection. Could you speak a little more slowly?
M: I-want-to-speak-to-Miss-Wang.
W: This is Miss Wang speaking. Can I help you?
M: I'm afraid I have to make a serious complaint to you.
W: What's the problem?
M: I'm sorry to have to say this, but the electronic dictionary you changed for me the other day doesn't work properly, either. I'm really annoyed about it.
W: Would you like me to have it changed again?
M: Oh, no. I'm tired of it. I'm just calling to find out if I can bring it hack.
W: Have you got a receipt?
M: I should have one, but I can't find it. It's my fault. Maybe I threw it away right after I went out of the store.
W: That's a bit complicated, then. If you don't have a receipt, you can't have your money back.
M: But I did buy it from your store. What if I can't find the receipt?
W: I'm afraid there isn't much we can do. Would you please have another look for it and contact us?
M: I'll do that. Bye.
(27)
A.They are talking about some returned items.
B.One is making a complaint to the other.
C.They are having a chat.
D.The man is speaking in a low voice.