What does the writer say about the consistency of quality in service?
A.It is impossible.
B.It is likely.
C.It is certain.
D.It is not sure.
A.It is impossible.
B.It is likely.
C.It is certain.
D.It is not sure.
What does the writer mean by "paid dividends" in line 147
A.brought financial reward
B.produced benefits
C.was worth the suffering
D.allowed money to be saved
What does the writer think of the ads in the newspapers or magazines?
A.He believes what the ads said.
B.He thinks the ads must be very expensive.
C.He thinks the ads never turned out true.
What solution does the writer suggest to dispel melancholy mood?
A.cultivate wide interest
B.balance impulse and principle
C.strive for success and enjoy its gain
D.A and B
What does the writer refer to as "a luxury"?
A.To have to work to survive.
B.To lace a hard decision.
C.To stay home.
D.To look after a young child or several children.
What does the writer think is needed to solve our industrial problems?
A.A reduction in the number of strikes.
B.Equality in salaries.
C.A more equal distribution of responsibility.
D.An improvement in moral standards.
What does the writer say about the consistency of quality in service?
A.It is impossible.
B.It is likely.
C.It is certain.
D.It is not sure.
What kind of person does the writer seem to be?
A.She is only interested in making money.
B.She is successful but unhappy.
C.She is a strong-minded person.
What does the remark of the writer's friend imply?
A.Waiters are usually skillful at talking with others.
B.We should spend more time talking with our families.
C.The good service of one culture may not suit people of another culture.
D.People regard waiter's talk as one part of service.