Training: the importance of providing training for company personnel
ACME Atlantic is a well-known and respected trading company.
We handle with imports directly from manufacturers in 35 different 【M1】______
countries, often to our own specifications, and currently import to 【M2】______
46 different countries worldwide.
We are looking for enthusiastic people to work in their office in 【M3】______
Beruda on temporary 3-, 6- and 9-month contracts. Applicants must
be able to speak and write at most one foreign language fluently and 【M4】______
can be nationals of any country.
Experience in import/export will be advantage, but as special 【M5】______
training will be available this is not essential. The main requirement
is willing to work as a member of a team, to cope with pressure, to 【M6】______
use the telephone in a foreign language and in English and be prepared 【M7】______
occasionally to work long hours when necessary.
There are several posts available and long-term prospects are good,
for initially all successful applicants will be contracted for a maximum 【M8】______
of 9 months.
The salary we will offer is excellent. We pay for your return air fair 【M9】______
and provide adequate accommodation at a nominal rent.
Please apply in your own handwriting, enclose your resume, to 【M10】______
Charles Fox, European Sales Office, ACME Atlantic Ltd, 45
Pentonville Road, London EC2 4AC.
【M1】
We are looking for enthusiastic people to work in our office in Bermuda on temporary 3 -, 6 - and 9 - month contracts. Applicants must be able to speak and write at least one foreign language fluently and can be nationals of any country.
Experience in import/export will be an advantage, but as special training will be available this is not essential. The main requirements arc a willingness to work as a member of a team, to cope with pressure, and to be prepared occasionally to work long hours when necessary.
There are several posts available and long -term prospects are good, though initially all successful applicants will be contracted for a maximum of 9 months.
The salary we will offer is excellent. We will pay for your return air fare and provide adequate accommodation at a nominal rent.
Please apply in your own handwriting, enclosing your resume to Sally Langley, Personnel Office, Harper &Grant Ltd, 1084 Great West Road, London W25.
Harper & Grant Ltd. has its head offices in London.
A.Right
B.Wrong
C.Doesn't say
FC: Well, rye been looking at our payment terms, in other words how long we have to wait for payment, we must reduce the average delay in payment. It's nearly 45 days now from the date we send out the invoice. We've got to get it down to near 30 days. It's not easy. The Sales people always argue it is better to wait for payment rather than lose a customer, but I think we can tighten up on reminders, statements and so on.
MD: What about our payments to suppliers?
FC: Well, that's more difficult. We are a small firm dealing with large suppliers. They don't have to help us. Still, maybe one or two of our older suppliers could give us better payment terms.
MD: Right, let's look at some more general cost cutting measures we can take. I'm interested in support services such as training and personnel development.
PM: Look, I must say something here. We simply mustn't cut these services. They are our long term investment in people.
MD: Maybe, but we've got to reduce costs some- how. We can't cut in the production area. I...
PM: True, but our training budget is already very limited. Most of the training programmes are long term.
MD: I’m not saying we have to stop any existing programmes, but perhaps we should look carefully at future training courses.
PM: Well, I can let you have details of what we plan. I think you'll see that they are all worth- while investments.
MD: I'm sure. Anyway, let me have the programme and we'll discuss it later. We'll have to stop now. I’ve got another meeting at 2.
PM: I must go too. I've got a meeting straight away.
You will hear a talk on import regulations.
For each questions 23--30, mark one letter (A, B or C) for the correct answer.
After you have listened one, replay the recording.
The managing Director feels they must ______ .
A.tighten up on financial control
B.losen financial control
C.keep the situation
&8226;Which clip does each sentence refer to?
&8226;For each sentence, mark one letter A, B, C, D or E.
&8226;You will need to use some of these letters more than once.
A.
Commitment: Developing export markets can be costly in terms of time, money have the commitment required to make a success of export? Entering new markets and developing them usually takes considerable time and effort. You must take a long-term view. Consider how many resources and how long it takes to break into a new regional market in Australia. The time and cost can be multiplied several times when you are looking at an overseas market.
B.
Finance: Breaking into any new markets requites considerable funds (airfares, accommodation, advertising, sales promotion, new brochures, training of overseas sales agent, etc.). Does your company have the financial strength to commit say $ 30,000 or more for the year or two it may take to develop a new overseas market?
Discusses your plans with the international Department of your bank to ensure that all the financial aspects are covered and viable. Gain an understanding of international trade finance. Discuss costing-for-export with your accountant, and transport/packaging requirements with a customs agent or forwarding agent.
C.
Become familiar with common terms used in international trade. The Australian Trade Commission (AUSTRADE) and the major trading banks have reference booklets. The Australian Institute of Expert provides courses.
D.
Select one or two likely markets and undertake desk research to identify their characteristics. Most first-time exporters start with New Zeatand. Many are also interested in the USA, but that is an enormous and complex market.
In making a detailed market study the following should be considered:
?whether the country selected already imports the product (import statistics will show how much and from where)
?what import duties the product would attract
?other barriers to imports, such as import licensing
?frequency and cost of shipping or airfreight between Australia and the market
?regulations, such as quarantine and labeling standards, consumer protection rules, and product standards
?whether cultural differences need to be taken into account. 'Read economic and social literature on the target market to understand its fundamental characteristics.
E.
The desk research should have indicated the market with the most potential and you should now be in a good position to visit the target market. The main purpose of the visit will be to study its special characteristics, the opportunities/competition at first hand, seek a suitable agent or distributor, and jointly draw up an appropriate marketing plan to introduce and expand the sale of your product. These are all very important considerations, and more than one visit will probably be necessary. Choosing the right agent, for most Companies, is probably the single most important step. Do not rush this step.
A long-term approach has to be taken in projecting how to crack the world market.
A.class package import
B.class import package
C.package import class
D.import package class
Company training in Japan is for all staff.
A.Y
B.N
C.NG
What does the success of a training program lie in according to the passage?
A.The training methods and the quality of the training staff.
B.The performance of the trainees in the program.
C.The places where the training programs take place.
D.The way to evaluate the training program.