The customer relations manager received praise for ______ handling stubborn customer compl
A.generally
B.dependently
C.skillfully
D.currently
A.generally
B.dependently
C.skillfully
D.currently
The animal with the biggest head ______ its body is the ant.
A.in connection to
B.in relation to
C.in the course of
D.in terms of
Paragraph 5 ____________ 查看材料
A.Keeping Good Relations with Local Businessmen
B.Service Provided by Local Newspapers
C.Large Circulation of the National Newspapers
D.Special Features of Local Newspapers
E.Power of Local Newspapers
F.Popularity of local Newspapers
Paragraph 3 ____________ 查看材料
A.Keeping Good Relations with Local Businessmen
B.Service Provided by Local Newspapers
C.Large Circulation of the National Newspapers
D.Special Features of Local Newspapers
E.Power of Local Newspapers
F.Popularity of local Newspapers
Paragraph 4 ____________ 查看材料
A.Keeping Good Relations with Local Businessmen
B.Service Provided by Local Newspapers
C.Large Circulation of the National Newspapers
D.Special Features of Local Newspapers
E.Power of Local Newspapers
F.Popularity of local Newspapers
听力原文: A lot of parents do not realize how important the emotional aspect of the relationship is. It determines their children's performance. I recently heard a mother discussing what school her child might get into. She said, "I don't know how bright my son is." She said that as if her son's intelligence was an independent fate, like the color of the boy's eyes.
Many parents are frequently bothered by their children's marks at school. Their relationship with the child is almost wholly built around this. It was not at all like that with my dad. Until I was eight, he did not seem to worry about marks. And, after that, it was never exam performance that he was concerned about. Rather, he concentrated on my self-understanding. He constantly showed me that I was not stupid by pointing out things I had said that were signs of intelligence. This gave me self-respect. I kept failing exams. But, my father thought there was a difference between my failing one exam and whether I would be a success or failure in life.
Money can be used as a substitute for love for children of divorcees or of rich parents. It can also be used with school performance. Especially in the present exam-crazed system, parents can easily forget the point of education: it is to create fulfilled, creative adults, not exam-takers. If they show love conditionally on performance, it is a cause of depression.
(30)
A.The mother does not enjoy the performance of her son.
B.The mother does not like to communicate with her son.
C.The mother does not like her son.
D.The mother is short of emotions towards her son.
A.They are a customer and a salesman.
B.They are a customer and a repairman.
C.They are a client and an insurance company manager.
D.They are a salesman and a factory manager.
We can discuss it with the manager, _______ not with the customer himself.
A.while
B.and
C.after
D.yet
A.The customer was very rude but the waitress was not.
B.The waitress was very rude but the customer was not.
C.The waitress shouted at the customer.
D.The customer and the waitress had a quarrel.
The manager of the customer service department seems ______ (replace).