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To: All Company EmployeesFrom: Greny Hawking, Chief of the Clerical OfficeDate: September

To: All Company Employees

From: Greny Hawking, Chief of the Clerical Office

Date: September 27, 2009

Subject: A gentle reminder

Good afternoon, citizens of Synjones Corporation,

It has been impressed upon me the need for a gentle reminder regarding the sending and receiving of mail at our facility.

Any incoming mail should have the company name on it, in addition to the name of the actual recipient. Let me write that again this way: Any incoming mail should have the COMPANY NAME on it in addition to the NAME OF THE RECIPIENT. I'm not shouting at you, the large caps were added for emphasis. I only hope to stress the importance of this information on incoming mail because we have had instances where the post office has, in their ongoing effort to decrease mis-deliveries, returned mail intended for us to the sender because it lacked a company name. While we still receive mail for other companies in the building, the post office has returned invoices, statements and other materials intended for us due to a lack of a company name. So please emphasize all potential senders the importance of including our proud company name along with your own.

Conversely, we have witnessed some peculiar things while handling outgoing mail. Not wishing to draw undue attention to any particular individuals, let's just say matter of fact that it's okay to remove the backing of the mailing label and apply the sticky side to the top of the package that you are sending. Taping the label to the package defeats the intended purpose of the nice adhesive that's been placed there for us. The following formula has been tested and proven successful-, place contents into packaging, seal package, apply label with recipient information to the package face, and attach completed shipping form. If those steps can be followed, we can almost assure, barring any interference from God or human failure, that your goods will reach the desired location within the desired time.

Thank you as always for your cooperation.

To: All Staff

From: Melissa Witt, the Head Honcho

Date: June 1, 2009

Subject: New Memo Format Effective

In order to make interoffice communications easier, please adhere to the following guidelines for writing effective memos:

Clearly state the purpose of the memo in the subject line and in the first paragraph.

Keep language professional, simple and polite.

Use short sentences.

Use bullets if a lot of information is conveyed.

Proofread before sending.

Address the memo to the person(s) who will take action on the subject, and send copies to those who need to know about the action.

Attach additional information; Don't place it in the body of the memo if possible.

Please put this format into practice immediately. We appreciate your assistance in developing clear communications. If you have any questions, please don't hesitate to call me. Thank you.

P. S Thanks for your cooperation concerning the improvement of our incoming and outcoming mails, and I'm saying so on behalf of Mr. Hawking from the clerical office.

What is the most essential for each incoming mail according to the first memo?

A.Sealed stamp on the envelope

B.The name of the actual recipient

C.The company name added to the name of the recipient

D.The company name on it

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