Where will customer opinions be posted?A.On a Web siteB.In a newsletterC.In a news article
Where will customer opinions be posted?
A.On a Web site
B.In a newsletter
C.In a news article
D.On a bulletin board
Where will customer opinions be posted?
A.On a Web site
B.In a newsletter
C.In a news article
D.On a bulletin board
A.select*from Customer where Login ID like‘a-z’
B.select*from Customer where Login ID like‘[a-z.A-Z%]’
C.select*from Customer where Login ID like‘[a-z.A-Z]%
D.select*from Customer where Login ID like‘[^a-z.A-Z]%’
听力原文:Where is the nearest bank?
(A) I live farther away.
(B) Just aroud the corner.
(C) I've been a customer for 10 years.
(13)
A.
B.
C.
A.Hello. How can I find Emergency Room?
B.Miss, is this Holiday Inn?
C.Excuse me. Do you sell bathing suits?
D.Excuse me. Where are your cosmetics, please.
Why is the British bank able to offer its customer a banker's draft drawn in dollar?
A.Its US correspondent bank prefers to make the payment.
B.It will send dollar in cash by airmail.
C.It has a dollar account with another bank in an American city where the beneficiary lives.
D.Its customer has a dollar account with it.
A.Export of goods priced in RMB
B.Import of goods priced in RMB
C.Import of goods priced in a foreign currency
D.Export of goods priced in a foreign currency where the rate of exchange has been agreed in the sales contract
M: That will be fine.
Q: Where did this conversation most probably take place?
(15)
A.At a bookstore.
B.At a bank.
C.At a club.
D.At a grocery store.
A.the guarantee has intrinsic value which is difficult to realize
B.the guarantor's financial position may deteriorate without the bank's knowledge
C.guarantors never expect to pay and often refuse to do so, making realization a difficult and lengthy process
D.there may be a reluctance to enforce the security where the guarantor is a valued and influential customer of the bank
根据下面内容,回答题
Customer Behaviour
0 The consumer is the focus of all retail business and it is important to appreciate how
00 consumers are influenced in their buying decisions.Most of consumers, before making a
34 purchase, gather information and evaluate with the alternatives, but the extent to which
35 they look for information depends on the type of purchase.For example, in the case of
36 routine grocery purchases most consumers respond.to automatically.However, for
37 purchases where the risk of making the wrong decision is greater, like buying a new
38 car, so the search for information is more important.The decision to purchase is never a
39 single decision but a number of these separate decisions, and at any time during this
40 process, consumers can change their minds about and choose an alternative route.For
41 example, although a consumer may have decided where to buy a product only to realize
42 at the last moment that this is, in fact, having the wrong choice.The price in the store may
43 be too high or the staff unhelpful.On the other hand, a lack of queues, favourable credit
44 facilities and efficient staff all lead to a too positive impression, so retailers should
45 remember how difficulties in these areas that can affect a sale or even lose a customer permanently.
34__________ 查看材料
听力原文:W: This is New Horizon customer service. Can I help you?
M: This is Franklin speaking. I bought a watch from your shop a few days ago. But I found it didn't work this morning. I'm really confused. I don't know what I should do.
W: Don't worry, sir. You can bring the watch to our store again and we will check it up and find the problem. Remember to bring back the receipt and the warranty certificate.
M: Ok, thanks a lot.
What is the man's problem?
A.He can't find his watch.
B.He's forgotten where to put his watch.
C.He can't agree with the woman.
D.His newly-bought watch stops working.