To: Alison Harris From: Charlotte Maids Co. Sent: Sat 11/19 5:14 PMSubject: A Gift for Ali
To: Alison Harris
From: Charlotte Maids Co.
Sent: Sat 11/19 5:14 PM
Subject: A Gift for Alison Harris from Karen Adamson
An ELECTRONIC GIFT CERTIFICATE from Charlotte Maids **for 3 hours of general cleaning** has been purchased for you.
Karen Adamson says:
Don' t work too hard, and have a great birthday. Thanks for being such a good friend. Let' s go out to dinner next week.
Karen
Certificate Number: KGH3022100
You may redeem this certificate by calling one of the Charlotte Maids locations below and scheduling an appointment.
If you have any questions about redeeming this certificate, please e-mail to or call 1-800-834-6217 with your Certificate Number and we will be happy to help you.
This certificate expires on 12/31.
To: Karen Adamson
From: Alison Harris
Sent: Sun 11/20 9:51 PM
Subject: Thanks
Dear Karen,
What a big surprise! Thank you so much. How did you remember my birthday? I didn' t think anyone remembered it.
What a perfect gift! You must have seen how messy my house is. I' ve been really busy recently and haven't been able to do much housework. I don' t know how to thank you. Why don't you come over for dinner next week after the house is cleaned? I' d invite you to come over for dinner this week, but I' m afraid you' d lose your appetite after seeing the mess in my house.
Please let me know your schedule. I' m lucky to have a good friend like you.
Take care,
Alison
What is the purpose of the first e-mail?
A.To advise the recipient to do domestic chores
B.To find out how the recipient can reduce her workload
C.To show that the recipient is entitled to order a service
D.To urge the recipient to redeem a voucher before it expires