题目内容
（请给出正确答案）
Why is there a delay？
A．All the agents are busy,
B．All flights are late.
C．The fares are going up.
D．Representatives are on strike.
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更多“Why is there a delay？A．All the…”相关的问题
Why did ABC choose to use a time delay during this years live broadcast of the Oscars？
A．They want to screen out anything inappropriate for the audience.
B．They want to have more advertising for their program.
C．Federal Communications Commission asked them to do so.
D．The general public is afraid of the live broadcast of some programs.
Why does the man feel sorry？
A．Because he is out of employment.
B．Because he lets the woman down.
C．Because he has to delay the woman"s study.
D．Because the woman chooses the wrong major.
Why did the professional conduct committee delay its heating of the case under question？
A．Because the committee said it had been too busy then.
B．Because the doctor said that he had hurt his back.
C．Because the doctor was too busy with his NHS to his patients.
D．Because the committee was different on the doctor's behavior.
Why did the professional conduct committee delay its hearing of the case under question？
A．Because the committee said it had been too busy then.
B．Because the doctor said that he had hurt his back.
C．Because the doctor was too busy with his NHS to his patients.
D．Because the committee was different on the doctor's behavior.
听力原文：M: Our plane has been circling for a long time. Why the delay？
W: The airport was closed for a while this morning and things still are not back to normal.
Q: What does the woman mean？
(16)
A．The airport is closed due to bad weather.
B．The flight is following its regular schedule.
C．The plane will return to its point of departure.
D．An earlier closure affected the airport's schedule.
&8226;Write a message of 40-50 words to Ms. Anne Folster, your secretary:
&8226;Explain why you postpone your trip.
&8226;Mention the date when Mr. Elton Deland will arrive.
&8226;Ask her to arrange your meeting.
&8226;Write on your answer sheet.
iTune Music Store
Tel: 703-536-1094
Fax: 703-536-1090
October 3
Ms. Naomi Lewis
1325 Wilson Boulevard,
Arlington, Virginia 22209
Dear Ms. Naomi Lewis,
We are writing to inform. you that the shipping of order you placed on September 16 has been delayed because the requested CD is currently out of stock. The estimated delivery date is October 10. We apologize for any inconvenience caused by this delay.
If you still wish to purchase this item, please contact our Customer Service Department at 703-536-1094. If we don' t hear from you by October 7, we will cancel your order and close your account.
Thank you for your business and we hope to hear from you soon.
Sincerely,
Mary Williams
Customer Service Department, iTune Music Store
Why was the letter sent to Ms. Naomi Lewis？
A．To confirm an appointment
B．To inform. her of a delay
C．To recommend a CD
D．To ask her for a contribution
The Fidelity Bank
5665 Peachtree Dunwoody Road
Atlanta, Georgia 30348
Mr. Johnny Sermon
Office Furnishing Co. June 7
Dear Mr. Sermon, Order 1479
I'm writing in connection with your email concerning the above order for office furniture.
Unfortunately, we have not yet received the filing cabinets which were a part of the order.
It will be appreciated if you deliver those cabinets as soon as possible or refund our money.
We look forward to hearing from you soon. Since the error has caused too much trouble, we have no choice but to take legal action if we are unable to get the goods within seven days.
Sincerely,
Ms. Jonas Magee
Office Manager
Office Furnishing Co.
1001 Johnson Ferry Road NE
Atlanta, GA 30342-1600
Ms. Jonas Magee
Office Manager
The Fidelity Bank June 10
Dear Jonas,
Thank you for your letter enquiring about the filing cabinets. We apologize for the delay in delivering the cabinets. As I said in my email, there has been a problem at our supplier's factory.
Because this kind of problem is completely out of our control, we are not responsible for the delay and, therefore, it is impossible to refund the money. Please refer to our Terms of Sale I enclosed with this letter.
As we expect to receive the cabinets within a couple of days, you will get them soon.
Yours sincerely,
Johnny Sermon
Sales Executive
Why was the first letter written？
A．To complain a damage of shipment.
B．To place an order.
C．To respond to an email.
D．To complain the late delivery of shipment.
回答下列各题 MobilePhone Manners Mobile phones have changed the waywe communicate(交流)；they have also brought about problemsin phone manners(礼仪)．Gaik Lira，aSingapore-based advisor，has some adviceon phonemanners． When dealing with missed calls，the person being called should return the call．“Calls should bereturned as soon as possible，and no laterthan the following day．Anything laterthan that，and anapology or a reason for the delay should go with the call．” Textmessages should be kept short and to the point．If they go beyond tour or five lines，call or e—mail instead．“The use ofshort forms should be among family members and friends．never in abusiness simafion．” Speak in a low voice as if you weretalking to someone next to you．If theconnection is bad，don’t raise your voice in order to be heard，simply move to another place where the connection may bebetter．And if that doesn’t work，tell the caller to callyou back or offer to call at a later time． When a conversation is cut off dueto a bad connection，the person whostarted the conversa—tionshould call back．“It may be inconvenientfor the other person to return the call，especially if it’s anunlisted number，or an overseas call．” When running late for a date ormeetin9，it is acceptable totext to inform. that you’II be de—layed．Messages should be apologetic．“A message like‘Sorry．Will be about 30 minutes late due toflight delay’is considered politeand thoughtful．” Taking calls during meetings isonly acceptable if you have informed the chairperson that you areexpecting an urgent(紧急的)call．If you get an unexpected but urgent call，apologize to those presentand offer a quick explanation as to why you have to take that call．Then leave the room to continueyour phone conversation． What should one do if he has missed a call？
A.Textan apology to the caller．
B.Callback if it is from abroad．
C.Waittill the caller calls again．
D.Returnthe call as early as one call．
